Trust & methodology

How a TrustScore is built

A contextual, explainable, versioned, time-aware, and confidence-aware trust signal derived from identity, credentials, relationships, and performance evidence available to the platform. It is portable through the Passport and disputable through documented workflows.

Universal identity and verification

Who the holder is, how the identity was verified, and whether credentials are current.

Industry-specific dimensions

Each vertical enables a subset of the dimension catalog with its own weights and evidence.

Role-specific dimensions

A supplier, clinician, driver, or gig worker is scored in the role that applies to the decision.

Relationship and transaction signals

Eligible counterparties contribute structured reports for engagements they actually had.

Credential and compliance signals

Licenses, attestations, inspections, and accreditations expire, renew, and can be revoked.

Evidence confidence

Verified facts, calculations, third-party reports, and self-declared data are labeled separately.

Recency and reporting coverage

Newer eligible evidence carries more weight. Sparse coverage lowers confidence, not character.

Model version

Every score cites the model identifier, version, and last update so explanations stay auditable.

Industry examples

These labels come from configured scoring models. They are not a single universal category list.

Agriculture & farm-to-market

Identity assurance · Compliance & certifications · Produce quality · Delivery reliability · Market transactions · Sustainability · Reputation

Commerce, payments & marketplaces

Identity assurance · Financial integrity · Transaction performance · Fulfillment reliability · Marketplace reputation · Dispute history

Healthcare & clinical operations

Identity assurance · Licensing & operational compliance · Patient safety systems · Service reliability · Facility accreditation · Data-handling compliance · Responsiveness · Supply authenticity

Construction & built environment

Identity & credentials · Licensing · Safety compliance · Work quality · Schedule reliability · Budget & payment reliability · Material quality · Documentation · Dispute history

Education & skills

Identity assurance · Credential authenticity · Accreditation · Participation & completion · Teaching / service reliability · Institutional compliance · Skills verification · Professional conduct

Manufacturing & production

Product quality · Production reliability · Safety · Certification · Traceability · Supplier performance · Defect history · Sustainability · Delivery & payment performance

Gig economy & independent work

Identity assurance · Job completion · Service quality · Timeliness · Safety · Communication · Payment reliability · Cancellation & disputes · Credential verification

Logistics & supply chains

Ratings Performance · Operational Reliability · Financial Credibility · Compliance & Safety · Identity Verification · Marketplace Behavior · Network Reputation

What a TrustScore is not

It is not a guarantee, a consumer credit score, a universal judgment of personal worth, an unexplained blacklist, a substitute for required professional judgment, or automatically transferable between unrelated industries.